Privacy Policy
Last Updated: August 14, 2026
This Privacy Policy describes how H5Play ("H5Play", "we", "us", or "our") collects, uses, and protects information when you use Idle muRPG (the "Game" or "Service"), including https://idle-murpg.com, browser/PC clients, and the Android app on Google Play. By using the Service, you acknowledge this Policy. Related rules are in our Terms of Service.
1. Introduction
Your privacy matters to us. This Policy explains what information we collect, why we collect it, how we use and share it, and the choices you have. It applies to all versions of Idle muRPG operated by H5Play.
2. Information We Collect
We collect information to provide and improve the Service. Categories include:
2.1. Personal Data You Provide
- Account Information: Username, email address, and a hashed password (or equivalent credentials) needed to create and manage your account, save progress, and provide support.
- Communications: If you contact us (support, deletion requests, feedback), we receive the content of your message and any details you choose to share.
2.2. Data Collected Automatically
- Usage Data & Game Progress: Gameplay activity, progress, achievements, inventory and economy events, session metadata, and related telemetry that help us operate and balance the Game.
- Purchase and Entitlement Data: Records of Google Play in-app purchases and fulfillment (for example product IDs, order/transaction identifiers, purchase status, and granted Virtual Items). We do not receive your full payment card number from Google Play; Google processes payments as the merchant of record for Play Billing transactions.
- Device and Browser Information: IP address (which may indicate approximate location), device type, OS, browser type/version, and diagnostic/crash data when errors occur.
- Cookies and Similar Technologies: Used to keep you signed in, remember preferences, secure the Service, and understand usage. You can control cookies in your browser; some features may not work without essential cookies.
2.3. Information from Third-Party Platforms
- Google Play: Platform user identifiers and purchase/receipt information needed to validate and fulfill in-app purchases and link platform activity to your Game account, consistent with Google's policies.
- Patreon: If you link or support us via Patreon, we may receive membership status, tier, patron identifiers, and related entitlement data needed to grant or sync optional benefits. Payments on Patreon are processed by Patreon under its own privacy terms.
- Other integrations: Community or auth providers (for example Discord) may share identifiers you authorize when you connect them.
3. How We Use Your Information
- Provide, operate, secure, and maintain the Game and website;
- Create and manage accounts, progress, and multiplayer features;
- Process and fulfill Google Play purchases and Patreon-linked benefits;
- Detect fraud, chargebacks abuse, cheating, and security incidents;
- Analyze usage to improve balance, performance, and features;
- Communicate about support, account issues, and Service updates;
- Send optional marketing communications where permitted and with consent where required;
- Comply with legal obligations and enforce our Terms of Service.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share information in these cases:
- Service Providers: Hosting, databases, analytics, error tracking, email, and support vendors that process data on our instructions.
- Platform Partners: Google (Play Billing and related APIs), Patreon (memberships), and similar platforms as needed to complete transactions and entitlements.
- Legal Requirements: When required by law or valid public-authority requests.
- Business Transfers: In connection with a merger, acquisition, or asset sale, subject to appropriate safeguards.
- With Your Consent: For other purposes when you agree.
5. Retention
We retain account and gameplay data for as long as your account is active and as needed to operate the Service, resolve disputes, prevent fraud, and meet legal obligations. Purchase and entitlement records may be kept longer for accounting, chargeback, and compliance purposes. You may request account deletion via support; some residual records may remain where retention is legally required.
6. Security
We use reasonable technical and organizational measures to protect personal data. No method of transmission or storage is completely secure; please use a strong password and keep your credentials confidential.
7. Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, or restrict certain personal data, or to object to certain processing. Contact us at [email protected] to make a request. You can also manage Google Play purchase history/refunds through Google, and Patreon billing through Patreon.
8. Children
The Service is not directed to children under 13 (or the higher minimum age required in your region). We do not knowingly collect personal information from children below that age. If you believe we have done so, contact us and we will take appropriate steps.
9. International Transfers
We may process and store information on servers in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.
10. Changes
We may update this Privacy Policy from time to time. We will post the revised version with an updated "Last Updated" date. Material changes may be highlighted on the Service where practicable.
11. Contact
Privacy questions: [email protected]
Publisher: H5Play
Website: https://idle-murpg.com